Bogdan Salii is a dedicated Service Designer at OMERS, where he plays a pivotal role in enhancing customer experiences through innovative design solutions. With a strong foundation in human-centered design, Bogdan focuses on understanding user behaviors and needs, ensuring that every product and service not...
Bogdan Salii is a dedicated Service Designer at OMERS, where he plays a pivotal role in enhancing customer experiences through innovative design solutions. With a strong foundation in human-centered design, Bogdan focuses on understanding user behaviors and needs, ensuring that every product and service not only meets but exceeds expectations. His current projects involve collaborating with cross-functional teams to develop seamless experiences across both digital and physical touchpoints, emphasizing the importance of a cohesive customer journey.
At OMERS, Bogdan employs his mixed-method research capabilities to gather valuable insights that inform design decisions. By conducting user interviews and utilizing research planning techniques, he identifies pain points and opportunities for improvement, allowing the team to create solutions that resonate with users. His expertise in interaction design and user-centered design principles enables him to craft intuitive interfaces that enhance usability and engagement.
In addition to his design skills, Bogdan excels in project management and communication, ensuring that all stakeholders are aligned and informed throughout the design process. His proficiency in tools like Adobe Illustrator allows him to visualize concepts effectively, making presentations not only informative but also visually appealing. As he pursues a Master's degree, Bogdan remains committed to continuous learning and skill enhancement, staying abreast of industry trends and emerging design methodologies. His passion for improving quality of life through thoughtful design makes him a valuable asset to OMERS and the broader design community.