Desmond Banks serves as the Director of IT Operations at The Whittier Law Firm, where he leverages his extensive experience in information technology to drive strategic initiatives and enhance operational efficiency. With a robust background in managing enterprise IT systems, Desmond is adept at orchestrating...
Desmond Banks serves as the Director of IT Operations at The Whittier Law Firm, where he leverages his extensive experience in information technology to drive strategic initiatives and enhance operational efficiency. With a robust background in managing enterprise IT systems, Desmond is adept at orchestrating complex projects that involve the migration of data centers from local office systems to co-located remote hosting sites. His current focus includes overseeing the implementation of a Disaster Recovery Site within VMware environments, ensuring that the firm maintains business continuity and data integrity in the face of unforeseen challenges.
In his role, Desmond is responsible for defining project deliverables, establishing budgets, and setting timelines that align with the firm’s strategic objectives. He effectively communicates project status to senior partners, ensuring transparency and fostering collaboration across teams. His leadership extends to managing two teams of Subject Matter Experts (SMEs), guiding them through the intricacies of infrastructure design, installation, and implementation.
Desmond’s expertise in project management, capacity planning, and integration is complemented by his strong negotiation and decision-making skills. He has a proven track record of leading change through growth and transformation, particularly in new office startups and acquisition integrations. His commitment to excellence is further demonstrated by his diverse skill set, which includes proficiency in messaging systems, Citrix environments, and service management. Beyond his technical acumen, Desmond’s passion for teaching is evident in his roles as an Open Water Scuba Instructor and sailing instructor, showcasing his ability to mentor and develop talent both inside and outside the IT realm.
