Floyd Wagers is a seasoned IT professional and the Owner of TCG Communications LLC, where he leverages over three decades of experience in computer systems and technology solutions. His journey began in the early 90s with the US Navy, where he honed his skills in...
Floyd Wagers is a seasoned IT professional and the Owner of TCG Communications LLC, where he leverages over three decades of experience in computer systems and technology solutions. His journey began in the early 90s with the US Navy, where he honed his skills in various roles, including break-fix support, helpdesk management, and IT consulting. This diverse background has equipped him with a comprehensive understanding of both small business needs and large corporate environments, allowing him to deliver tailored solutions that drive efficiency and productivity.
At TCG Communications LLC, Floyd specializes in providing small businesses with corporate-class solutions, focusing on highly-reliable hosted desktops and virtualized applications that cater to the demands of mobile workforces. His expertise in IT service management is evident in his management of remote help desk operations using AutoTask, ensuring that clients receive prompt and effective support. Additionally, Floyd oversees the management of VPN routers, utilizing Untangle NGFW and SD-WAN technologies to enhance network security and performance.
Floyd's commitment to excellence extends to monitoring services for remote SNMP devices through Wormly.com, where he ensures optimal performance and uptime. He also conducts monthly hardware inspections and is proficient in the installation and repair of CAT cabling, further solidifying his role as a trusted IT consultant for small businesses. With a strong foundation in data center management, Cisco technologies, Windows Server, VoIP, VMware, and networking, Floyd Wagers continues to be a pivotal figure in transforming how small businesses leverage technology for growth and success.
