As the Owner of GoCUCards, Ondine has established herself as a leading authority in credit card portfolio management specifically tailored for credit unions. With a deep understanding of the unique challenges faced by these institutions, she provides invaluable insights through comprehensive Credit Card Portfolio Evaluations...
As the Owner of GoCUCards, Ondine has established herself as a leading authority in credit card portfolio management specifically tailored for credit unions. With a deep understanding of the unique challenges faced by these institutions, she provides invaluable insights through comprehensive Credit Card Portfolio Evaluations and Recommendation Reports. Ondine’s expertise extends beyond mere assessments; she engages in Strategic Planning and Onsite Consulting, ensuring that credit unions not only optimize their existing portfolios but also align their credit card offerings with their broader organizational goals.
In her commitment to fostering industry knowledge, Ondine pioneered the School of Credit Card Program Management, aptly named "Dancing With The Cards." This innovative program, launched in 2009, consists of interactive sessions held across the country, designed to equip credit union professionals with the skills necessary to navigate the complexities of credit card management. By focusing on Process Improvement and Risk Management, Ondine empowers her clients to enhance profitability while maintaining compliance and customer satisfaction.
Her speaking engagements and Teleconsulting services further solidify her role as a thought leader in the industry. Ondine’s ability to distill complex banking concepts into actionable strategies makes her a sought-after consultant and speaker. With a background in Mortgage Lending and Start-ups, she brings a well-rounded perspective to her work, ensuring that credit unions can thrive in an increasingly competitive landscape. Through her dedication and expertise, Ondine continues to elevate the standards of credit card program management within the credit union sector, making a lasting impact on the industry.
