Harsh Tiwari serves as the Head of Research & Analytics at TDNA LLC, where he leverages his extensive experience in digital transformation and data-driven decision-making to drive significant enhancements in customer satisfaction and operational efficiency. With a robust background in financial services and project portfolio...
Harsh Tiwari serves as the Head of Research & Analytics at TDNA LLC, where he leverages his extensive experience in digital transformation and data-driven decision-making to drive significant enhancements in customer satisfaction and operational efficiency. With a robust background in financial services and project portfolio management, Harsh has been instrumental in developing innovative analytics frameworks that empower organizations to navigate complex legacy challenges. His leadership style is characterized by a commitment to fostering a culture of continuous improvement and innovation, ensuring that data insights are seamlessly integrated into strategic initiatives across the enterprise.
At TDNA LLC, Harsh is currently spearheading several key projects aimed at optimizing data utilization to enhance client engagement and retention. His previous role at the Entrepreneurs Organization (EO) laid the groundwork for his current success, where he built a comprehensive data and analytics infrastructure that served over 17,000 clients in more than 200 countries. Under his guidance, EO achieved remarkable improvements in retention rates, increasing from 80% to 89%, and new member growth surged from 10% year-over-year to an impressive 17%. Furthermore, Harsh's focus on enhancing product net promoter scores from 70% to 94% underscores his ability to translate data insights into actionable strategies that drive revenue growth and operational performance.
Harsh's expertise in data analysis, project planning, and vendor management positions him as a thought leader in the field, enabling TDNA LLC to harness the power of analytics to deliver meaningful outcomes. His passion for challenging cultural norms and embedding a data-centric mindset throughout the organization ensures that TDNA LLC remains at the forefront of industry innovation, consistently delivering value to its clients.
