Estela Rocha is a dedicated Sales Associate and Notary Public at The UPS Store, where she brings a wealth of expertise and a customer-centric approach to her role. With a strong background in notarizing legal documents, Estela ensures that her clients receive accurate and efficient...
Estela Rocha is a dedicated Sales Associate and Notary Public at The UPS Store, where she brings a wealth of expertise and a customer-centric approach to her role. With a strong background in notarizing legal documents, Estela ensures that her clients receive accurate and efficient service, whether they are individuals needing personal documents notarized or businesses requiring corporate paperwork. Her mobile notary services extend her reach, allowing her to assist clients in various locations, which enhances convenience and accessibility.
In addition to her notary responsibilities, Estela excels in managing a variety of essential tasks within the store. She expertly handles both domestic and international shipping, ensuring that packages are securely packed and dispatched in a timely manner. Her proficiency in mail sorting and managing mailbox services, including opening and closing accounts for corporate clients like Xfinity and AT&T, showcases her attention to detail and organizational skills. Estela is also adept at utilizing technology, leveraging her knowledge of Microsoft Office, data entry, and customer service to streamline operations and enhance the customer experience.
Key projects that Estela has undertaken include implementing efficient processes for submitting GSR claims for customers, which demonstrates her commitment to resolving issues and providing exceptional service. Additionally, as a Live Scan operator, she plays a critical role in facilitating background checks, further solidifying her position as a trusted professional in her community. With a blend of technical skills and a passion for helping others, Estela Rocha continues to make a significant impact at The UPS Store, ensuring that every customer interaction is positive and productive.
