Frederic De Melker is a dynamic C-level intrapreneur and entrepreneur, currently serving as the Founder and CEO of UniverZ MarketPlace FZE. With a rich background in retail banking across European and MENA markets, Frederic has established a formidable reputation for driving innovation and enhancing customer...
Frederic De Melker is a dynamic C-level intrapreneur and entrepreneur, currently serving as the Founder and CEO of UniverZ MarketPlace FZE. With a rich background in retail banking across European and MENA markets, Frederic has established a formidable reputation for driving innovation and enhancing customer experiences. His current role allows him to leverage his extensive expertise in business strategy, change management, and new business development to unlock enhanced and personalized customer experiences in the digital marketplace.
At UniverZ MarketPlace, Frederic is spearheading key projects that focus on integrating advanced digital solutions to streamline customer interactions and improve service delivery. His strategic vision encompasses not only the development of cutting-edge financial products but also the implementation of robust relationship management frameworks that foster trust and loyalty among clients. By harnessing his skills in credit risk and financial risk management, he ensures that the marketplace remains competitive while safeguarding the interests of its users.
Frederic's commitment to innovation is further exemplified by his ability to build and maintain an extensive external professional network, which he actively engages to stay ahead of industry trends. This network not only supports his initiatives in product development but also enhances his capacity to drive change within the organization. With a proven track record of success, Frederic De Melker continues to redefine the landscape of retail banking and digital marketplaces, positioning UniverZ MarketPlace FZE as a leader in delivering exceptional customer experiences.
