Viraj Kudalkar, an alumnus of IIM Calcutta, currently serves as a Senior Product Manager at Klarna, where he leverages his extensive experience in solution consulting and product management to drive innovation in the banking and fintech sectors. With a robust background in consultative selling and...
Viraj Kudalkar, an alumnus of IIM Calcutta, currently serves as a Senior Product Manager at Klarna, where he leverages his extensive experience in solution consulting and product management to drive innovation in the banking and fintech sectors. With a robust background in consultative selling and data-driven insights, Viraj excels in stakeholder management, ensuring that customer experiences are not only superior but also tailored to meet the evolving needs of the market.
In his current role, Viraj leads a dynamic team of 10 engineers dedicated to standardizing policy implementation for Buy Now, Pay Later (BNPL) offerings across both US and EU markets. This involves a strategic focus on defining a vision for a configurable policy design, which is crucial for enabling the rapid launch of diverse payment methods across various regions. His expertise in risk management and credit risk analysis plays a pivotal role in shaping policies that balance innovation with compliance, ensuring that Klarna remains a leader in the competitive fintech landscape.
Moreover, Viraj’s commitment to training underwriting analysts on the decision engine underscores his belief in fostering a culture of continuous learning and improvement. By facilitating seamless roll-outs of new payment solutions, he not only enhances operational efficiency but also strengthens Klarna's position as a customer-centric organization. His skills in data analysis, business strategy, and competitive analysis further empower him to make informed decisions that drive growth and enhance the overall customer journey in the rapidly evolving financial services industry.
