As the Director of Patient Care Services at Sentara Health, Jennifer Msn brings over 24 years of diverse experience in clinical, leadership, and educational roles, positioning her as a transformative leader in the healthcare sector. Her extensive oversight encompasses critical areas such as the Family...
As the Director of Patient Care Services at Sentara Health, Jennifer Msn brings over 24 years of diverse experience in clinical, leadership, and educational roles, positioning her as a transformative leader in the healthcare sector. Her extensive oversight encompasses critical areas such as the Family Birthing Center, Women’s Services, and Inpatient Med/Surg, where she champions the delivery of highly reliable care. Jennifer is particularly passionate about fostering an environment that promotes team growth and engagement, ensuring that all staff members are empowered to contribute to the strategic vision of the organization.
Jennifer's expertise in obstetrics and her strong background in nursing and operations management enable her to implement innovative practices that enhance patient experiences across various services, including Palliative Care and Community Maternity Programs. Under her leadership, the Patient Experience initiatives have seen significant improvements, driven by her commitment to integrating patient and family feedback through the Patient & Family Advisory Council.
Additionally, Jennifer leverages her skills in electronic medical record (EMR) systems and clinical research to streamline operations and improve care delivery. Her dedication to higher education and continuous professional development is evident in her efforts to mentor emerging leaders within the organization, fostering a culture of excellence and accountability. By aligning her team's goals with the broader mission of Sentara Health, Jennifer not only enhances the quality of care but also positively impacts the communities they serve, ensuring that every patient receives compassionate and comprehensive healthcare.
