Josh Axinn serves as the Senior Director of Billing Analytics at Fiserv, where he leverages his extensive expertise in fintech to drive significant revenue growth and enhance operational efficiencies. With a focus on major merchant billings, Josh manages the development and enhancement of a sophisticated...
Josh Axinn serves as the Senior Director of Billing Analytics at Fiserv, where he leverages his extensive expertise in fintech to drive significant revenue growth and enhance operational efficiencies. With a focus on major merchant billings, Josh manages the development and enhancement of a sophisticated billing platform that caters to the needs of hundreds of thousands of merchants. His role involves not only overseeing the technical aspects of billing staging delivery but also ensuring complex tracking and reporting mechanisms are in place to provide actionable insights for stakeholders.
One of Josh's key projects includes orchestrating a company-wide revenue assurance tracking tool, which has successfully maintained an impressive rate of less than 1% in underwater accounts. This initiative highlights his commitment to operational excellence and financial integrity, ensuring that Fiserv remains a leader in the competitive fintech landscape. Additionally, Josh is dedicated to fostering a culture of continuous improvement within his team. He actively manages and trains his staff on data management tools and operational workflows, empowering them to excel in their roles and contribute to the company's strategic objectives.
Josh’s skill set encompasses a blend of finance, customer experience, and business development, which he applies to create robust project plans and enhance business relationships. His proficiency in SQL and sales enablement further supports his analytical approach to decision-making, allowing him to identify opportunities for growth and innovation. As a collaborative leader, Josh Axinn embodies the spirit of teamwork, driving initiatives that not only bolster Fiserv’s bottom line but also enhance the overall customer experience in the ever-evolving fintech sector.
