Josephine Mba
JM

Josephine Mba

Linkedin Profile
Deputy CIO - PMO at City of Phoenix | Scottsdale, Arizona, United States
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About Josephine Mba

  • Josephine Mba serves as the Deputy Chief Information Officer (CIO) for the City of Phoenix, where she plays a pivotal role in steering the city’s technology initiatives and ensuring that IT strategies align seamlessly with the overarching business goals of one of the largest municipalities...
    Josephine Mba serves as the Deputy Chief Information Officer (CIO) for the City of Phoenix, where she plays a pivotal role in steering the city’s technology initiatives and ensuring that IT strategies align seamlessly with the overarching business goals of one of the largest municipalities in the United States. As a change agent, Josephine is dedicated to embracing innovation while fostering a culture of collaboration and support among her team and stakeholders. Her leadership extends to a diverse group of Project Managers and Business Analysts, where she cultivates an environment that encourages creativity and strategic thinking. In her current role, Josephine is at the forefront of several key projects that leverage cutting-edge technology to enhance city services. These initiatives range from implementing advanced application development processes to optimizing vendor management strategies, all aimed at driving efficiency and improving customer service. Her expertise in innovation management and strategic planning enables her to develop comprehensive roadmaps that guide the successful launch of new products and services, ultimately benefiting the residents of Phoenix. Josephine’s commitment to metrics-driven performance ensures that her team not only meets but exceeds project expectations. By focusing on reliability and fostering a strong PMO culture, she empowers her team to deliver high-quality outcomes that resonate with the city’s vision for a smarter, more connected community. Through her work, Josephine Mba exemplifies how technology can be harnessed to make a meaningful difference, both locally and globally, reinforcing her value proposition as a leader who truly understands the intersection of technology and human impact.
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  • Josephine Mba Work

    • Deputy CIO - PMO at City of Phoenix in January 2024 to Present
    • Company Owner at Josephine Zahn Executive Management Consulting, LLC in October 2023 to January 2024
    • Lead Director: Digital Professional Services at CVS Health in June 2021 to October 2023
  • Josephine Mba Skills

    • Innovation ManagementStrategic ThinkingStrategic Planning
      IT StrategyProgram ManagementPortfolio ManagementApplication DevelopmentBusiness StrategyContract NegotiationReliabilityService DeliveryStrategic InitiativesData AnalyticsITIL CertifiedCustomer ServiceTeam BuildingBusiness DevelopmentAgile MethodologiesProduct ManagementAnalytical SkillsAgile Project ManagementCustomer Relationship Management (CRM)Digital StrategyContact CentersProject ManagementChange ManagementSoftware Project ManagementVendor ManagementEmployee EngagementService Level ManagementCall Center ManagementProcess DevelopmentProcess ImprovementBudgetingMetricsSDLCBudgetsBusiness AnalysisLeadershipManagementBusiness Process ImprovementCross-functional Team LeadershipProject Portfolio ManagementResource ManagementSoftware DevelopmentOutsourcingIT ManagementGovernanceTeam LeadershipInformation TechnologyStrategyPMO

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  • About Josephine Mba's Current Company

  • Frequently Asked Questions about Josephine Mba

    • What is Josephine Mba email address?
      Email Josephine Mba at j***a@phoenix.gov. This email is the most updated Josephine Mba email found in 2025.
    • How to contact Josephine Mba?
      To contact Josephine Mba send an email to j***a@phoenix.gov. (updated on October 30, 2024)
    • What company does Josephine Mba work for?
      Josephine Mba works for City of Phoenix
    • What is Josephine Mba's role at City of Phoenix?
      Josephine Mba is Deputy CIO - PMO
    • What is Josephine Mba's Phone Number?
      Josephine Mba's phone (602) ***-*260
    • What industry does Josephine Mba work in?
      Josephine Mba works in the Government Administration industry.

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