Baibhav Kumar currently serves as a Technical Program Manager at Malaysia Airlines, where he leverages his extensive experience in Program and Portfolio Management to drive the successful execution of key initiatives. With a robust background as a Senior Delivery Manager and Assistant Vice President of...
Baibhav Kumar currently serves as a Technical Program Manager at Malaysia Airlines, where he leverages his extensive experience in Program and Portfolio Management to drive the successful execution of key initiatives. With a robust background as a Senior Delivery Manager and Assistant Vice President of Digital Business, Baibhav has established himself as a thought leader in Delivery and Project Governance. His current focus on the MH.com programme exemplifies his strategic approach to project planning and execution. By meticulously designing and implementing this digital platform, he ensures that all deliverables meet the highest standards of quality, are completed on time, and adhere to budget constraints.
Baibhav's expertise spans various methodologies, including Agile and Waterfall, allowing him to adapt to the dynamic needs of the airline industry. His proficiency in risk management and customer relationship management (CRM) plays a crucial role in navigating the complexities of digital project management. He is adept at utilizing tools such as Drupal and MySQL to enhance the functionality of digital services, ensuring that Malaysia Airlines remains competitive in an increasingly digital landscape.
In addition to his technical skills, Baibhav is committed to fostering collaboration across teams and geographies, proactively monitoring project progress and resolving issues as they arise. His ability to initiate corrective actions in a timely manner has been instrumental in maintaining project momentum and achieving strategic objectives. As he continues to lead transformative projects at Malaysia Airlines, Baibhav Kumar exemplifies the intersection of technology and customer-centric service in the aviation sector.
