Timothy Overstake currently serves as the Intake Coordinator at MD Home Health/MD Home Assist, where he plays a pivotal role in streamlining the intake process for new patient referrals. With a strong background in medical back office operations, Timothy excels in insurance verifications, authorizations, and...
Timothy Overstake currently serves as the Intake Coordinator at MD Home Health/MD Home Assist, where he plays a pivotal role in streamlining the intake process for new patient referrals. With a strong background in medical back office operations, Timothy excels in insurance verifications, authorizations, and claim management, ensuring that all incoming referrals are processed efficiently and accurately. His responsibilities include meticulously reviewing new referrals received via fax for eligibility, confirming that they are contracted with the patient's active primary insurance. This critical step not only facilitates timely patient care but also minimizes potential delays in service delivery.
Timothy's expertise extends to the thorough examination of referral documentation, which includes essential components such as orders, face sheets, face-to-face documentation, and history and physical reports. By ensuring that all necessary paperwork is in order, he helps maintain compliance with healthcare regulations and enhances the overall quality of service provided by MD Home Health. Once referrals are accepted, he collaborates closely with the authorization department to facilitate the review and submission of authorizations, further demonstrating his commitment to patient advocacy and operational excellence.
In addition to his technical skills in electronic medical records (EMR) and insurance claims management, Timothy is proficient in various software applications, including Microsoft Office Suite and spreadsheets, which he utilizes to track and manage referral data effectively. His strong phone etiquette and professional communication skills enable him to engage effectively with healthcare providers and patients alike, fostering a collaborative environment that prioritizes patient care. Through his dedication and expertise, Timothy Overstake significantly contributes to the mission of MD Home Health/MD Home Assist, ensuring that patients receive the timely and compassionate care they deserve.
