Tracy Maurer is a dynamic force in the realm of employee engagement and community management, currently serving as a Founding Member of the Chicago Online Community Professionals (COCP). With a deep-seated passion for enhancing the employee work experience, Tracy leverages her extensive expertise in enterprise...
Tracy Maurer is a dynamic force in the realm of employee engagement and community management, currently serving as a Founding Member of the Chicago Online Community Professionals (COCP). With a deep-seated passion for enhancing the employee work experience, Tracy leverages her extensive expertise in enterprise collaboration tools to foster environments where both employees and customers can thrive. At COCP, she plays a pivotal role in shaping meaningful conversations that influence the future of digital workplaces and online communities.
Her current projects focus on building a best-in-class customer community that draws from her years of success in internal community management. This initiative is not just about creating a platform; it’s about cultivating a vibrant ecosystem where members can share insights, collaborate on best practices, and drive innovation in community engagement. Tracy’s strategic vision is complemented by her skills in project management, content development, and user experience, ensuring that the community is not only functional but also enriching for its members.
As COCP connects 150 professionals from around the globe, Tracy is instrumental in facilitating regular co-working days in major cities, allowing members to network and exchange ideas in person. Her leadership in establishing strategic partnerships further enhances the guild's mission to elevate the standards of online community management. With a keen understanding of social business dynamics, Tracy Maurer is dedicated to transforming the landscape of digital collaboration, making her an invaluable asset to both COCP and the broader community management field.
