Matthew Connor is a dedicated Security Area Manager at Allied Universal, overseeing the Valley Mall in Hagerstown and the Francis Scott Key Mall in Frederick. With a strong foundation built on personal honor and integrity, Matthew is committed to fostering a safe and secure environment...
Matthew Connor is a dedicated Security Area Manager at Allied Universal, overseeing the Valley Mall in Hagerstown and the Francis Scott Key Mall in Frederick. With a strong foundation built on personal honor and integrity, Matthew is committed to fostering a safe and secure environment for both clients and visitors. His role involves not only managing security operations but also enhancing client relations, ensuring that the unique needs of each mall are met with tailored security solutions.
Matthew's expertise in utilizing industry-leading software such as WinTeam and SCEPTRE allows him to efficiently manage resources and streamline operations. His proficiency in Microsoft Word, Excel, and Outlook further supports his ability to maintain clear communication and detailed reporting, which are crucial in the fast-paced security environment. Additionally, Matthew's background in martial arts instruction provides him with a unique perspective on conflict resolution and personal safety, enhancing his capability to train and mentor his team effectively.
Currently, Matthew is spearheading key projects aimed at improving security protocols and enhancing customer service experiences at both malls. His proactive approach to account management ensures that client expectations are not only met but exceeded, fostering long-term partnerships built on trust and reliability. With a passion for helping others, Matthew Connor exemplifies the values of Allied Universal, making significant contributions to the safety and satisfaction of the communities he serves.
