As the CEO of Reed & Mackay’s North America operations, Corinne Keichline is at the forefront of driving growth and innovation within one of the travel management industry's most dynamic regions. With a robust background in operations management and change management, Corinne is adept at...
As the CEO of Reed & Mackay’s North America operations, Corinne Keichline is at the forefront of driving growth and innovation within one of the travel management industry's most dynamic regions. With a robust background in operations management and change management, Corinne is adept at navigating the complexities of a Private Equity-backed, $800 million global travel management company. Her strategic vision encompasses not only the oversight of sales, operations, finance, and human resources but also the cultivation of a high-performance culture that prioritizes talent development and employee engagement.
Under her leadership, Reed & Mackay is poised to scale its North American operations as a distinct business unit, leveraging her expertise in business development and vendor management to enhance operational efficiency. Corinne is currently spearheading key projects aimed at optimizing outsourcing strategies and implementing innovative CRM solutions that drive customer satisfaction and loyalty. Her commitment to fostering a positive workplace culture has been instrumental in attracting top talent and retaining high-performing teams, ensuring that Reed & Mackay remains competitive in a rapidly evolving market.
In addition to her operational responsibilities, Corinne is focused on delivering exceptional client experiences through effective account management and strategic partnerships. Her ability to align cross-functional teams around common goals is a testament to her leadership skills and her dedication to creating a collaborative environment. As she continues to navigate the challenges and opportunities within the travel management landscape, Corinne Keichline is not only shaping the future of Reed & Mackay in North America but also setting a benchmark for excellence in the industry.
