Rachelle Phelps serves as the Director of the Operations Center at the United States Air Force, where she plays a pivotal role in shaping operational strategies and enhancing productivity across multiple divisions. With a robust background in logistics management and quality assurance, Rachelle is a...
Rachelle Phelps serves as the Director of the Operations Center at the United States Air Force, where she plays a pivotal role in shaping operational strategies and enhancing productivity across multiple divisions. With a robust background in logistics management and quality assurance, Rachelle is a key consultant to executive leadership, providing critical insights on progress toward production goals and recruitment plans. Her expertise in analyzing operational workflows allows her to identify best practices and areas for improvement, ensuring that the organization not only meets but exceeds its objectives.
In her current role, Rachelle supervises a diverse team of 10 operations personnel, 8 senior liaisons, and 30 additional staff members spread across four states. This leadership position requires her to develop and implement process procedures that streamline operations and enhance efficiency. By interpreting goaling metrics and conducting quality checks on applicant records, she ensures that the recruitment process aligns with both short- and long-term strategic goals. Rachelle's commitment to professional development and collaborative leadership fosters a dynamic work environment, empowering her team to excel in their roles.
Her skill set encompasses a wide range of competencies, including sales, marketing, and facility management, which she leverages to optimize operations and drive results. Rachelle’s ability to coach and train personnel enhances group dynamics and promotes a culture of continuous improvement. As a forward-thinking leader, she remains dedicated to advancing the mission of the United States Air Force through innovative operational strategies and effective team management.
