As the Technology User Adoption Director at Genuine Parts Company, Chris Kopp plays a pivotal role in bridging the gap between business objectives and technological advancements. With a robust background in project management and change leadership, Chris spearheads 8-12 technology initiatives each month, focusing on...
As the Technology User Adoption Director at Genuine Parts Company, Chris Kopp plays a pivotal role in bridging the gap between business objectives and technological advancements. With a robust background in project management and change leadership, Chris spearheads 8-12 technology initiatives each month, focusing on driving sales, enhancing digital learning, and ensuring seamless platform adoption across the organization. His expertise in software implementation and agile methodologies allows him to effectively manage complex projects while minimizing disruptions that often accompany technological change.
Leading a dedicated team of 10 change managers, technical writers, and implementation managers, Chris ensures that field leadership and independent owners across 6,000 locations nationwide are equipped with the tools and knowledge necessary for successful technology adoption. His collaborative approach fosters an environment where interdisciplinary collaboration thrives, enabling the team to assess and execute change initiatives with precision. By leveraging skills in root cause analysis and project portfolio management, Chris not only improves change impact but also reduces calls to support, streamlining operations and enhancing overall efficiency.
Recognized for his ability to present complex concepts to C-level executives, Chris effectively communicates the value of technology investments, ensuring alignment with strategic business goals. His commitment to continuous improvement and user-centric design positions him as a key player in Genuine Parts Company’s digital transformation journey, ultimately driving innovation and fostering a culture of adaptability within the organization.
