Heidi Schmitt Jones serves as the Operations Director at CBRE, where she plays a pivotal role in orchestrating the operational strategies across the Chicago, Milwaukee, and Minneapolis markets. With a focus on enhancing office and client services, Heidi is instrumental in supporting multiple lines of...
Heidi Schmitt Jones serves as the Operations Director at CBRE, where she plays a pivotal role in orchestrating the operational strategies across the Chicago, Milwaukee, and Minneapolis markets. With a focus on enhancing office and client services, Heidi is instrumental in supporting multiple lines of business, ensuring that each operates seamlessly within the company's framework. Her leadership is characterized by a commitment to fostering consistent regional communication regarding policies, procedures, and initiatives, which not only streamlines operations but also cultivates a culture of transparency and collaboration among teams.
In her current role, Heidi spearheads key projects aimed at process improvement and operational efficiency. By leveraging her expertise in talent acquisition and human resources, she has successfully implemented onboarding programs and applicant tracking systems that enhance the recruitment process, ensuring that CBRE attracts and retains top talent. Her skills in contract negotiation and team building further empower her to engage resources effectively, driving issue identification and resolution across the organization.
Heidi's strategic vision and hands-on approach to management have positioned her as a leader in the commercial real estate industry. Her ability to navigate complex operational challenges while maintaining a focus on client satisfaction underscores her commitment to excellence. As she continues to share knowledge and facilitate best practices, Heidi remains dedicated to elevating the operational standards at CBRE, ultimately contributing to the company's growth and success in a competitive market.