Tonya Keck serves as the Senior Director of Financial Analysis for Card Brand Fees within Payments Operations at Fiserv, where she leverages her extensive expertise in operations management and financial analysis to drive strategic initiatives. In her current role, Tonya is pivotal in overseeing the...
Tonya Keck serves as the Senior Director of Financial Analysis for Card Brand Fees within Payments Operations at Fiserv, where she leverages her extensive expertise in operations management and financial analysis to drive strategic initiatives. In her current role, Tonya is pivotal in overseeing the day-to-day operations of the Card Brand fee billing process, ensuring alignment with Fiserv's overarching business objectives. Her keen analytical skills enable her to assess fee trending and provide insightful reporting that informs decision-making across the organization.
One of Tonya's standout achievements includes the successful implementation of an automation project designed to minimize revenue leakage, which has significantly enhanced profitability and operational efficiency. By collaborating closely with cross-functional teams, including Operations, Account Management, and Finance, she spearheaded efforts that led to a remarkable 70% reduction in a $6 million annual expense. This initiative not only underscores her ability to drive performance improvement but also highlights her commitment to aligning financial operations with strategic goals.
Tonya's proficiency in regulatory compliance and budget management further solidifies her role as a trusted leader within Fiserv. Her strong command of financial processes and her ability to critically evaluate business challenges position her as a key asset in navigating the complexities of the payments industry. As she continues to champion innovative solutions and foster collaboration among internal and external clients, Tonya remains dedicated to enhancing Fiserv's operational excellence and financial performance in a rapidly evolving market.
