Jasmine Trabelsi is an accomplished Lead UX Researcher at Albertsons Companies, specializing in the Pharmacy and Health sectors. With a rich background in user research and design, Jasmine is adept at navigating the complexities of consumer-facing products, particularly in the context of the evolving healthcare...
Jasmine Trabelsi is an accomplished Lead UX Researcher at Albertsons Companies, specializing in the Pharmacy and Health sectors. With a rich background in user research and design, Jasmine is adept at navigating the complexities of consumer-facing products, particularly in the context of the evolving healthcare landscape. Her current role involves not only leading a diverse team of UX Designers but also fostering an inclusive environment that champions design thinking throughout the product organization.
One of Jasmine's key projects has been the comprehensive redesign of the Pharmacy experience, a crucial initiative prompted by the shifting demands brought on by the COVID-19 pandemic. This project encompasses the development of innovative solutions such as the Vaccine Scheduler and streamlined Prescription Transfers and Refills workflows, which aim to enhance customer engagement and satisfaction. Jasmine is also spearheading the creation of a new health product designed to empower customers in managing their health more effectively.
Her expertise in qualitative research and user experience is complemented by her skills in design direction, wireframing, and digital strategy, making her a pivotal figure in shaping user-centered solutions that resonate with Albertsons' diverse clientele. Jasmine’s strong client-facing skills and global brand experience further enrich her approach, ensuring that the products not only meet user needs but also align with broader business objectives. As she continues to push the boundaries of UX research within the pharmacy domain, Jasmine remains committed to delivering impactful, user-friendly experiences that enhance the overall health and wellness journey for customers.
