Yong Yvonne serves as the Principal IS Analyst at Singapore Management University, where she plays a pivotal role in advancing the institution's technological framework and enhancing its operational efficiency. With extensive experience in PeopleSoft Campus Solutions, Yvonne is adept at systems analysis and design, ensuring...
Yong Yvonne serves as the Principal IS Analyst at Singapore Management University, where she plays a pivotal role in advancing the institution's technological framework and enhancing its operational efficiency. With extensive experience in PeopleSoft Campus Solutions, Yvonne is adept at systems analysis and design, ensuring that the university's IT infrastructure aligns seamlessly with its strategic vision and initiatives. Her current responsibilities encompass managing critical IT projects that not only support academic and administrative functions but also drive innovation across the campus.
One of Yvonne's key projects involves overseeing the procurement of IT services, including the strategic management of offshore outsourcing partnerships. This aspect of her role requires a keen understanding of business processes and a strong ability to negotiate and manage vendor relationships, ensuring that the university receives high-quality services that meet its evolving needs. Yvonne also provides invaluable guidance to the PeopleSoft support team, leveraging her expertise in business analysis and process improvement to enhance system functionality and user experience.
Her proficiency in Microsoft SQL Server and enterprise software further empowers her to conduct thorough testing and project planning, ensuring that all IT initiatives are executed with precision and efficiency. Yvonne's commitment to continuous improvement and her analytical mindset make her an essential asset to Singapore Management University, as she navigates the complexities of information systems to foster a more integrated and responsive educational environment. Through her leadership, Yvonne not only enhances the university's technological capabilities but also contributes significantly to its mission of delivering exceptional educational experiences.
