Jonathon Falcon is a seasoned Project Manager at NEXTEP SYSTEMS, where he specializes in deploying cutting-edge automated solutions tailored for the managed food service industry. His current role centers around enhancing operational efficiency and customer experience through the integration of innovative restaurant technologies. By focusing...
Jonathon Falcon is a seasoned Project Manager at NEXTEP SYSTEMS, where he specializes in deploying cutting-edge automated solutions tailored for the managed food service industry. His current role centers around enhancing operational efficiency and customer experience through the integration of innovative restaurant technologies. By focusing on both front-of-house and back-of-house systems, Jonathon plays a pivotal role in transforming dining environments, whether they be corporate dining, fast casual, or quick service restaurants.
One of Jonathon’s key projects involves the implementation of self-order kiosks and digital menu boards, which not only streamline the ordering process but also significantly reduce wait times and operational costs. His expertise in point-of-sale and order management systems allows him to optimize workflows, ensuring that staff can focus more on customer engagement rather than manual order entry. By leveraging his skills in SWOT analysis and retail management, Jonathon assesses the unique needs of each client, tailoring solutions that drive revenue growth and enhance the overall dining experience.
In addition to his technical acumen, Jonathon excels in account management and sales presentations, effectively communicating the value of NEXTEP SYSTEMS’ offerings to stakeholders. His proficiency in Microsoft Excel and various operating systems, including Apple iOS and webOS, enables him to analyze data and trends that inform strategic decisions. As he continues to lead transformative projects in the restaurant technology space, Jonathon remains committed to pushing the boundaries of what is possible in food service automation, ultimately aiming to raise the average revenue per guest while delivering exceptional service.
