Hugh Hoover serves as the Regional Director of Facilities for Macy's and Bloomingdale's in the South, where he leverages over 30 years of extensive experience in facilities and operations management to drive efficiency and excellence across a portfolio of 184 retail locations. With a keen...
Hugh Hoover serves as the Regional Director of Facilities for Macy's and Bloomingdale's in the South, where he leverages over 30 years of extensive experience in facilities and operations management to drive efficiency and excellence across a portfolio of 184 retail locations. With a keen focus on optimizing store operations, Hugh oversees an impressive annual sales volume exceeding three billion dollars. His strategic oversight encompasses a substantial budgetary responsibility, managing over 22 million dollars in operational expenses, 29 million dollars in energy expenditures, and 3 million dollars in capital investments.
Hugh’s role is pivotal in ensuring that facilities are not only well-maintained but also aligned with the company's commitment to exceptional customer service. He leads a dedicated team of seven direct reports and 180 technicians, fostering a culture of collaboration and continuous improvement. His hands-on approach to team building and training empowers staff to meet and exceed performance goals, ultimately enhancing the customer experience across all stores.
Key projects under Hugh's leadership have included the implementation of energy-efficient systems that have significantly reduced operational costs while promoting sustainability. His expertise in project planning and construction management has also facilitated timely renovations and upgrades, ensuring that Macy's and Bloomingdale's remain competitive in the ever-evolving retail landscape. With a proven track record of achieving substantial results across diverse customer divisions, Hugh Hoover exemplifies the innovative spirit and operational acumen necessary for success in today’s retail environment.
