Alma Landaverry serves as the Director of Banquets at Sage Hospitality, where she leverages over 23 years of extensive management experience in the hotel industry to elevate guest experiences and streamline operations. In her current role, Alma oversees the banquet operations of a prominent 336-room...
Alma Landaverry serves as the Director of Banquets at Sage Hospitality, where she leverages over 23 years of extensive management experience in the hotel industry to elevate guest experiences and streamline operations. In her current role, Alma oversees the banquet operations of a prominent 336-room hotel featuring more than 29,000 square feet of versatile meeting space. Her hands-on management style fosters a quality team-oriented work environment, enabling her staff to deliver exceptional customer service and ensuring that every event is executed flawlessly.
Alma's expertise in event planning and management is evident as she coordinates closely with sales and catering teams to develop detailed set-up diagrams and floor plans tailored to each client's unique needs. Her ability to manage busy workplaces is complemented by her strong financial and operational management skills, which have consistently resulted in successful events that exceed client expectations. From overseeing the set-up of elaborate banquets to interacting with clients to ensure their vision comes to life, Alma's commitment to guest satisfaction is unwavering.
In addition to her operational responsibilities, Alma is dedicated to employee development, mentoring her team to enhance their skills in hospitality and customer satisfaction. Her proficiency with industry-standard tools like Micros and her deep understanding of the hospitality landscape make her a vital asset to Sage Hospitality. Through her leadership, Alma continues to drive the success of the banquet department, ensuring that every event not only meets but surpasses the high standards of the hospitality industry.
