Alie Gaffan serves as the Senior Vice President of People & Culture at Pacifica Hotels, where she leverages over 20 years of extensive experience in the hospitality industry to drive strategic initiatives that enhance the company’s culture and operational excellence. In her current role, Alie...
Alie Gaffan serves as the Senior Vice President of People & Culture at Pacifica Hotels, where she leverages over 20 years of extensive experience in the hospitality industry to drive strategic initiatives that enhance the company’s culture and operational excellence. In her current role, Alie is at the forefront of Pacifica’s evolution, focusing on innovative training and development programs that prepare the workforce for the future of hospitality. Her commitment to fostering a collaborative environment is evident in her approach to talent management, where she emphasizes the importance of teamwork and shared vision in achieving well-defined goals.
One of Alie’s key projects involves the implementation of next-generation training initiatives designed to elevate employee performance and engagement across all levels of the organization. By integrating cutting-edge learning methodologies, she aims to empower staff with the skills necessary to excel in customer service and operational efficiency. Additionally, Alie is passionate about advancing Pacifica’s diversity and inclusion objectives, recognizing that a diverse workforce not only enriches the company culture but also enhances the guest experience.
Her expertise in pre-opening strategies, event management, and performance management allows her to effectively oversee the hiring process and ensure that Pacifica Hotels attracts top talent. Alie’s strategic vision, combined with her hands-on experience in budgeting and catering, positions her as a key leader in the hospitality sector. As she looks to the future, Alie is excited about the potential for continued growth and innovation at Pacifica Hotels, confident that the company will remain a leader in the industry by prioritizing its people and culture.
