As the Head of Resident Engineering at Palo Alto Networks, Johnathan Lee exemplifies a blend of strategic leadership and technical expertise that drives innovation and excellence in cybersecurity solutions. With a proven track record in building and refining Security Engineering (SE), Customer Solutions Engineering (CSE),...
As the Head of Resident Engineering at Palo Alto Networks, Johnathan Lee exemplifies a blend of strategic leadership and technical expertise that drives innovation and excellence in cybersecurity solutions. With a proven track record in building and refining Security Engineering (SE), Customer Solutions Engineering (CSE), and professional services teams, Johnathan has been instrumental in enhancing the capabilities of the global services team. His focus on continuous improvement has led to the development of cutting-edge tools and capabilities that not only streamline operations but also significantly boost revenue and customer satisfaction.
Under Johnathan's leadership, the engineering teams have achieved industry-leading Net Promoter Scores (NPS), reflecting his commitment to delivering exceptional service and fostering strong client relationships. He has successfully expanded the Network Security (Netsec) engineering teams while also spearheading the establishment of new cloud and AI engineering teams, aligning with the evolving landscape of cybersecurity threats and solutions. His expertise spans across Next-Generation Firewalls (NGFW), Prisma Cloud, Cortex XSIAM, XSOAR, AI Analytics, and Extended Detection and Response (XDR), making him a pivotal figure in the integration of advanced technologies into Palo Alto Networks' offerings.
Johnathan’s adaptive leadership style as a player/coach not only drives team success but also cultivates a culture of collaboration and innovation. By leveraging his extensive experience across multiple technology and security disciplines, he identifies new opportunities for growth and enhances deal sizes, ensuring that Palo Alto Networks remains at the forefront of the cybersecurity industry. His deep knowledge in areas such as vulnerability management, network design, and solution selling further solidifies his role as a key contributor to the company's mission of providing unparalleled security solutions across all major verticals.
