Craig Logan is a seasoned Commercial/Detention Sales Account Manager at Craftmaster Hardware, where he leverages his extensive experience in the wholesale industry to drive sales and foster strong client relationships. With a robust background in door hardware specifications and account management, Craig is adept at...
Craig Logan is a seasoned Commercial/Detention Sales Account Manager at Craftmaster Hardware, where he leverages his extensive experience in the wholesale industry to drive sales and foster strong client relationships. With a robust background in door hardware specifications and account management, Craig is adept at navigating the complexities of the security hardware market. His role at Craftmaster Hardware involves not only managing key accounts but also providing expert guidance on a diverse range of products, including renowned brands such as Schlage, Kaba, and Von Duprin.
At Craftmaster Hardware, Craig is instrumental in overseeing key projects that enhance the company’s service offerings and streamline operations. His expertise in contract negotiation and technical support enables him to tailor solutions that meet the unique needs of detention facilities and locksmiths alike. By utilizing CRM tools and Microsoft applications, Craig ensures that client interactions are efficient and productive, ultimately leading to increased customer satisfaction and retention.
Craig’s commitment to customer service and team building is evident in his collaborative approach to sales. He works closely with clients to understand their specific requirements, providing them with tailored recommendations that enhance security and access control. His proficiency in locksmithing and knowledge of industry standards further solidify his reputation as a trusted advisor in the field. As Craftmaster Hardware continues to expand its reach, Craig Logan remains a pivotal figure in driving growth and innovation, ensuring that the company remains a leader in the distribution of security hardware and detention supplies.