Rob Littler brings over four decades of invaluable experience to his role as Associate Director at Countryside Properties, where he expertly manages the day-to-day operations of the Customer Service department. His extensive background in the house building and construction industry is a testament to his...
Rob Littler brings over four decades of invaluable experience to his role as Associate Director at Countryside Properties, where he expertly manages the day-to-day operations of the Customer Service department. His extensive background in the house building and construction industry is a testament to his commitment and expertise, having progressed from an apprentice joiner to senior leadership positions. This journey has equipped him with a comprehensive understanding of the construction lifecycle, enabling him to oversee projects with a keen eye for detail and a focus on customer satisfaction.
At Countryside Properties, Rob is pivotal in driving key initiatives that enhance customer experience and operational efficiency. His leadership in managing customer care processes ensures that client feedback is not only heard but also integrated into project planning and execution. Rob’s proficiency in commercial management, feasibility studies, and cost planning allows him to navigate complex projects while maintaining budgetary constraints and quality standards.
Rob's role also involves collaborating with various stakeholders, including contractors and quantity surveyors, to ensure that projects align with both client expectations and regulatory requirements. His expertise in cost reporting and cost engineering further solidifies his ability to deliver social housing projects that are not only affordable but also sustainable. With a strong focus on continuous improvement, Rob is dedicated to fostering a culture of excellence within the Customer Service department, ultimately enhancing the reputation of Countryside Properties as a leader in the industry.
