Lisa B. is a dedicated Patient Access Representative at Emory Crawford Long, where she plays a pivotal role in ensuring seamless patient experiences within the healthcare system. With a strong background in healthcare management and a keen understanding of patient needs, Lisa is instrumental in...
Lisa B. is a dedicated Patient Access Representative at Emory Crawford Long, where she plays a pivotal role in ensuring seamless patient experiences within the healthcare system. With a strong background in healthcare management and a keen understanding of patient needs, Lisa is instrumental in streamlining the admission process for patients entering the Emergency Room. Her expertise in accounts receivable and strategic planning allows her to effectively manage patient information and billing inquiries, ensuring that all financial aspects are handled with precision and care.
Currently, Lisa is involved in several key projects aimed at enhancing patient access and improving operational efficiency. One of her notable initiatives includes the implementation of a new electronic health record (EHR) system that integrates patient data more effectively, reducing wait times and improving overall patient satisfaction. Her skills in research and editing have been invaluable in developing training materials for new staff, ensuring that they are well-equipped to provide exceptional service to patients.
In addition to her technical skills, Lisa's proficiency in Microsoft Word and PowerPoint enables her to create comprehensive reports and presentations that communicate vital information to her team and management. Her ability to teach and mentor colleagues fosters a collaborative environment, enhancing the overall performance of the patient access team. As a passionate advocate for patient care, Lisa B. continues to leverage her skills and experience to contribute to the mission of Emory Crawford Long, ensuring that every patient receives the highest standard of care from the moment they arrive.
