As the Cluster Director of Sales at Hilton Worldwide, Andrew Sumner plays a pivotal role in driving revenue growth and enhancing the market presence of two premier hotels in the Cairns CBD. With a robust portfolio encompassing 499 rooms, Andrew is responsible for top-line revenue...
As the Cluster Director of Sales at Hilton Worldwide, Andrew Sumner plays a pivotal role in driving revenue growth and enhancing the market presence of two premier hotels in the Cairns CBD. With a robust portfolio encompassing 499 rooms, Andrew is responsible for top-line revenue management across various segments, including Rooms, MICE (Meetings, Incentives, Conferences, and Exhibitions), and Food & Beverage. His strategic oversight ensures that both properties not only meet but exceed their budgetary goals, leveraging his expertise in sales strategy, forecasting, and marketing initiatives.
Andrew's approach to sales is characterized by his innovative, "out of the box" thinking, which he applies to every aspect of the sales and marketing process. He thrives on building long-term business partnerships rooted in trust and respect, which has been instrumental in cultivating key account relationships that drive sustained revenue growth. Leading a dynamic business development team of 10, Andrew fosters a collaborative environment that encourages creativity and strategic problem-solving, ensuring that the team remains agile in a competitive hospitality landscape.
His extensive skill set, which includes customer service excellence, event planning, and account management, positions him as a leader in the hospitality industry. Andrew's deep understanding of Japanese culture further enhances his ability to connect with diverse clientele, making him a valuable asset in the global tourism market. Through his passion for hospitality and commitment to delivering exceptional guest experiences, Andrew continues to elevate the standards of service and operational excellence at Hilton Worldwide.
