As the Director of Business Development at Memorial Hermann Health System, Susan Ewing brings over 24 years of extensive healthcare experience, combining her roles as a physician liaison and strategic leader to drive impactful initiatives within the organization. In her current position, Susan collaborates closely...
As the Director of Business Development at Memorial Hermann Health System, Susan Ewing brings over 24 years of extensive healthcare experience, combining her roles as a physician liaison and strategic leader to drive impactful initiatives within the organization. In her current position, Susan collaborates closely with senior leadership to maintain a comprehensive understanding of corporate strategy, ensuring that the organization remains agile and responsive to the evolving healthcare landscape. Her analytical mindset allows her to assess metrics effectively, leading to innovative solutions that enhance operational efficiency and patient care quality.
One of Susan's key projects involves the development and implementation of robust systems designed to continuously evaluate and improve program quality across various departments. By fostering a culture of accountability and empowerment, she champions initiatives that align physician relations with organizational goals, ultimately enhancing physician recruitment and network development. Her expertise in process improvement and IT strategy has been instrumental in streamlining workflows and optimizing customer service management, ensuring that both patients and healthcare providers experience seamless interactions.
Susan's leadership style is characterized by her ability to inspire collaboration among diverse teams, driving alignment between clinical and administrative functions. Her strong presentation skills enable her to communicate complex ideas effectively, making her a trusted advisor to stakeholders at all levels. As she continues to navigate the complexities of acute care and physician alignment, Susan remains committed to advancing Memorial Hermann's mission of providing high-quality, patient-centered care while fostering innovation within the healthcare sector.