As the General Manager at Neopost USA, Steve Miller plays a pivotal role in steering the company’s strategic direction within the customer communication management landscape. With a robust background in sales leadership and corporate strategy, Steve is instrumental in driving YOY revenue improvements and enhancing...
As the General Manager at Neopost USA, Steve Miller plays a pivotal role in steering the company’s strategic direction within the customer communication management landscape. With a robust background in sales leadership and corporate strategy, Steve is instrumental in driving YOY revenue improvements and enhancing operational efficiencies across the organization. Under his guidance, Neopost USA has solidified its position as a leading manufacturer and reseller of innovative hardware and software solutions, including output management systems from Krengel Tech and data quality software from Satori.
Steve is currently spearheading several key projects aimed at addressing the pressing challenges of undeliverable mail, a significant issue that costs the USPS over $2 billion annually. By leveraging advanced document management workflows and SaaS solutions, he is focused on improving data accuracy and ensuring that critical communications reach their intended recipients. This initiative aligns with the pressing need for businesses to ask critical questions about their communication strategies, such as how many invoices and notifications fail to reach the right person.
With a keen eye for tactical execution and performance monitoring, Steve is committed to enhancing Neopost’s offerings, including cloud-based services like GMC and Delivery Preference Manager. His expertise in program management and document management not only drives innovation within the company but also positions Neopost USA as a trusted partner for organizations seeking to optimize their customer engagement strategies. Through his leadership, Steve is not only addressing current industry challenges but also paving the way for future growth and success in the evolving landscape of customer communication management.
