As the Director of Site Digital Services at the New York Power Authority, Sourove Hossain plays a pivotal role in driving the digital transformation of utility operations. With over 15 years of experience in both utility operations and IT, Sourove leads a dedicated team of...
As the Director of Site Digital Services at the New York Power Authority, Sourove Hossain plays a pivotal role in driving the digital transformation of utility operations. With over 15 years of experience in both utility operations and IT, Sourove leads a dedicated team of IT professionals focused on delivering exceptional end-user support and ensuring seamless project delivery. His expertise in technology standardization for both on-premises and cloud-based IT services has been instrumental in enhancing operational efficiency and digital resilience across the organization.
In his current role, Sourove collaborates with cross-functional teams to tackle daily productivity challenges and operational issues, fostering an environment that prioritizes user experience and staff productivity. His strategic approach to aligning digital computing services with site and business needs has resulted in significant improvements in service delivery and operational effectiveness. By leveraging tools like Maximo and advanced data analytics, he ensures that the New York Power Authority remains at the forefront of innovation in the energy sector.
Sourove's leadership skills are complemented by his strong cross-cultural communication abilities, enabling him to effectively engage with diverse teams and stakeholders. His commitment to fostering a culture of continuous improvement and digital advancement positions him as a key driver of change within the organization. As the energy landscape evolves, Sourove's insights and expertise will continue to shape the future of digital services at the New York Power Authority, ensuring that the organization meets the demands of a dynamic industry while delivering reliable power to its customers.