As the Director of Mobile Postpaid and Fix Business at Millicom (Tigo), Sebastian Frangi plays a pivotal role in shaping the strategic direction and operational efficiency of one of the leading telecommunications providers in Latin America and Africa. With a robust background in service delivery...
As the Director of Mobile Postpaid and Fix Business at Millicom (Tigo), Sebastian Frangi plays a pivotal role in shaping the strategic direction and operational efficiency of one of the leading telecommunications providers in Latin America and Africa. With a robust background in service delivery and strategic leadership, Sebastian oversees the profit and loss (P&L) management of the postpaid and fixed business unit, ensuring that the company not only meets but exceeds its financial targets. His expertise in channel strategy and sales development has been instrumental in driving growth and enhancing customer engagement across diverse markets.
Sebastian's leadership has been marked by key projects that focus on business process improvement and user profiling, allowing Millicom to tailor its offerings to meet the evolving needs of its customer base. By leveraging data-driven insights, he has successfully implemented innovative sales management techniques that have optimized channel performance and increased market penetration. His commitment to new business development has led to the introduction of competitive service packages that resonate with both existing and potential customers, ultimately contributing to Millicom's reputation as a market leader.
With over eight years of experience in developing commercial structures and leading high-performing sales teams, Sebastian is adept at navigating the complexities of the telecommunications landscape. His strategic vision not only aligns with Millicom's goals but also positions the company for sustainable growth in an increasingly competitive environment. As he continues to drive initiatives that enhance service delivery and customer satisfaction, Sebastian remains a key figure in Millicom's mission to connect communities and empower individuals across the regions it serves.
