Jon Rivera is a dynamic Lead CSP Account Executive at Cloud Software Group, where he plays a pivotal role in driving customer success and fostering strategic partnerships within the Managed Service Provider (MSP) and Independent Software Vendor (ISV) sectors. With a robust background in enterprise...
Jon Rivera is a dynamic Lead CSP Account Executive at Cloud Software Group, where he plays a pivotal role in driving customer success and fostering strategic partnerships within the Managed Service Provider (MSP) and Independent Software Vendor (ISV) sectors. With a robust background in enterprise technology sales, Jon excels at managing a dedicated set of customer accounts, ensuring that each client receives tailored solutions that align with their unique business objectives. His expertise in executive management and customer retention is evident in his proactive approach to establishing strong communication channels with executive sponsors and key stakeholders, which has been instrumental in building trust and facilitating collaboration.
Currently, Jon is spearheading several key projects aimed at enhancing customer satisfaction and technical performance. By leveraging the extensive resources available at Cloud Software Group, he continuously articulates the value of innovative solutions, driving both customer retention and expansion. His strategic thinking and hands-on experience enable him to tackle complex challenges head-on, making him a valuable asset in fast-paced environments. Jon’s commitment to opportunity creation and marketing strategy not only fuels growth within his dedicated MSP customers but also positions him as a thought leader in the industry.
Passionate about leveraging technology to drive impactful results, Jon is always eager to connect with like-minded professionals to explore opportunities for meaningful change. His blend of leadership and sales acumen, coupled with a deep understanding of the enterprise technology landscape, empowers him to deliver exceptional outcomes for his clients and contribute to the broader success of Cloud Software Group.
