Vikram Sinha serves as the Chief Operating Officer at Acelerar Technologies Pvt Ltd, where he leverages his extensive experience in client services, project management, and operations to drive strategic initiatives that enhance customer acquisition and retention. With a proven track record in establishing operations from...
Vikram Sinha serves as the Chief Operating Officer at Acelerar Technologies Pvt Ltd, where he leverages his extensive experience in client services, project management, and operations to drive strategic initiatives that enhance customer acquisition and retention. With a proven track record in establishing operations from the ground up, Vikram has played a pivotal role in positioning Acelerar as a leading ITES provider in India and a trusted partner for clients globally. His expertise in TV and digital media marketing complements his operational acumen, allowing him to implement innovative solutions that resonate with diverse market needs.
At Acelerar, Vikram oversees key projects that focus on optimizing service delivery and enhancing customer satisfaction. His leadership in team management and training ensures that the organization maintains a high standard of quality assurance across all operations, particularly within call centers and telecommunications. By fostering a culture of continuous improvement and collaboration, he empowers his teams to exceed client expectations and achieve operational excellence.
Vikram’s strategic vision is instrumental in refining Acelerar’s business strategy, aligning it with the evolving demands of the ITES landscape. His adeptness in vendor management and CRM systems further enhances the company’s ability to deliver outcome-oriented solutions that drive measurable results for clients. As Acelerar continues to expand its global footprint, Vikram’s insights and expertise will undoubtedly play a crucial role in navigating the complexities of the industry and sustaining the company’s reputation for reliability and innovation.
