Anita Jones-Hines is a transformative healthcare leader currently serving as the Operations Manager at Infosys Limited, where she leverages her 20 years of extensive experience in medical business office management and financial growth to drive operational excellence. Her expertise lies in navigating the complexities of...
Anita Jones-Hines is a transformative healthcare leader currently serving as the Operations Manager at Infosys Limited, where she leverages her 20 years of extensive experience in medical business office management and financial growth to drive operational excellence. Her expertise lies in navigating the complexities of the healthcare landscape, particularly in the realms of Medicare and Medicaid, with a specialized focus on the unique needs of Medicare-Medicaid dual populations. In her role, Anita is responsible for controlling and monitoring performance improvement initiatives that align with strategic objectives, ensuring that quality, efficiency, and customer experience are at the forefront of operations.
Anita's current projects include overseeing compliance with state-driven Medicaid enrollment criteria, where she provides critical guidance and oversight to ensure adherence to regulatory and plan requirements. Her deep understanding of healthcare compliance, payer-provider dynamics, and insurance intricacies enables her to implement effective strategies that enhance operational workflows and improve patient outcomes. Additionally, her proficiency in data management allows her to harness insights that drive informed decision-making and foster continuous improvement within her team.
A skilled communicator and strategic leader, Anita excels in sales presentations and negotiation, effectively engaging stakeholders to promote cross-selling opportunities and enhance the sales process. Her adept use of Salesforce.com and other technological tools further supports her mission to optimize healthcare delivery and operational performance. With a commitment to excellence and a passion for transforming healthcare, Anita Jones-Hines is poised to make a significant impact at Infosys Limited and beyond, driving initiatives that ultimately benefit patients and providers alike.
