As the President of SJF BUSINESS CONSULTING LLC, Steve Feltovich leverages his extensive expertise in the automotive and collision repair industries to drive transformative change for his clients. With a rich background that spans OEMs, dealerships, multi-shop operations (MSOs), independents, insurance companies, and automotive refinish...
As the President of SJF BUSINESS CONSULTING LLC, Steve Feltovich leverages his extensive expertise in the automotive and collision repair industries to drive transformative change for his clients. With a rich background that spans OEMs, dealerships, multi-shop operations (MSOs), independents, insurance companies, and automotive refinish companies, Steve is recognized as a leading consultant who understands the intricacies of the market. His current role involves advising business leaders on critical issues and opportunities, focusing on strategy, sales and marketing, organizational development, operational efficiency, and technology transformations.
One of Steve's key projects includes the development of advanced business training programs tailored specifically for shop owners, managers, and estimators. These programs not only enhance customer service training but also instill lean management principles, drawing from his proven expertise in the Toyota Production System (TPS). By implementing these process improvements, Steve has helped numerous organizations streamline operations, reduce waste, and ultimately increase profitability.
In addition to his consulting work, Steve is a sought-after speaker and trainer, known for his engaging sales presentations and marketing strategy workshops. His ability to communicate complex concepts in an accessible manner has made him a valuable resource for businesses looking to enhance their sales processes and marketing efforts. With a commitment to sustainability and continuous improvement, Steve Feltovich is dedicated to empowering automotive and collision repair businesses to thrive in an ever-evolving landscape.
